Privacy Policy

Effective Date: May 14, 2026
Last Updated: June 9, 2026

BASS Vein Center (“BASS Vein Center,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website.

Information We Collect

We may collect information that identifies, relates to, describes, references, or could reasonably be linked to a particular individual, household, or device (“personal information”).

Please use our secure forms when submitting health-related or appointment information. Do not send sensitive medical information through unsecured email or non-secure contact methods unless specifically requested.

Personal information may include:

  • Name
  • Email address
  • Phone number
  • IP address
  • Information submitted through secure forms provided by our HIPAA-compliant service providers.
  • Website usage and analytics information

How We Collect Information

We may collect information:

  • Directly from you when you complete secure forms
  • Automatically through cookies and analytics technologies
  • From third-party services that support website functionality and analytics

Secure Forms

Certain appointment request, consultation request, and patient communication forms on this website are powered by Paubox Forms, a HIPAA-compliant platform used to securely transmit information to BASS Vein Center.

Information submitted through these secure forms is transmitted directly through Paubox and is not processed through the website's standard form functionality. Submitted information is handled in accordance with applicable HIPAA requirements and our privacy and security practices.

Please use these secure forms for health-related information, appointment requests, and patient communications. Do not send sensitive medical information through unsecured communication methods unless specifically requested.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure the website
  • Understand website traffic and usage
  • Improve website functionality and performance
  • Support embedded media content such as videos
  • Measure advertising and marketing campaign performance

Third-party services used on this website may include:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • YouTube
  • Cloudflare
  • CookieYes
  • Paubox Forms

You can manage your cookie preferences or opt out of the sale or sharing of personal information by clicking the “Do Not Sell or Share My Personal Information” link available on our website.

Cookie Declaration

How We Use Personal Information

We may use personal information for the following purposes:

  • Responding to inquiries or appointment requests
  • Operating and improving our website
  • Monitoring website performance and analytics
  • Measuring advertising and marketing performance
  • Maintaining website security and functionality
  • Complying with legal obligations
  • Detecting and preventing fraud or security incidents

Sharing of Personal Information

We may disclose personal information to service providers and vendors that support our website and operations, including:

  • Analytics providers
  • Advertising and marketing providers
  • Website hosting and security providers
  • Embedded media providers
  • Cookie consent management providers
  • HIPAA-compliant form and communication providers

We only share information as reasonably necessary to support our business operations and website functionality.

Sale or Sharing of Personal Information

We do not sell personal information for monetary compensation.

We may share limited website usage information with analytics and advertising providers for marketing and website performance purposes.

California residents may opt out of the sale or sharing of personal information by using the “Do Not Sell or Share My Personal Information” link available on our website.

Data Retention

We retain personal information only as long as reasonably necessary for:

  • The purposes described in this policy
  • Legal and regulatory compliance
  • Security and operational needs

Third-Party Websites

This website may contain links to third-party websites or embedded content. We are not responsible for the privacy practices of third-party services.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. Certain online forms are provided through HIPAA-compliant service providers that use encryption and other security measures to help protect information during transmission.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

BASS Vein Center

BASS Vein Center Website

Email: legal@bassmedicalgroup.com

Mailing Address:
BASS Vein Center
2637 Shadelands Drive
Walnut Creek, CA 94598